Privacy Policy
Effective Date: July 06, 2026
Sweet Print Inc. ("Sweet Print", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, place an order, or communicate with us. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following information:
- Full Name
- Company Name
- Email Address
- Telephone Number
- Billing Address
- Shipping Address
- Order Information
- Artwork and print files submitted to us
- Communication history
- Website usage information
- IP address and browser information
- Cookies and similar technologies
Payment information is processed securely through our third-party payment providers. Sweet Print Inc. does not store your complete credit card information.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Prepare quotations and artwork proofs
- Provide customer support
- Respond to inquiries
- Deliver products
- Improve our products and services
- Improve our website performance
- Maintain the security of our website
- Comply with applicable legal obligations
3. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share your information only when necessary with trusted third parties, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- IT service providers
- Professional advisors
- Government authorities where required by law
These third parties may only use your information to perform services on our behalf.
4. COOKIES
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
- Enhance your user experience
You may disable cookies through your browser settings. However, some portions of our website may not function properly if cookies are disabled.
5. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction. Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain personal information only as long as necessary to:
- Complete your orders
- Provide customer service
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it is securely deleted or anonymized where appropriate.
7. YOUR PRIVACY RIGHTS
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information where permitted by law
- Withdraw consent for certain uses of your information
To exercise any of these rights, please contact us using the information below.
8. MARKETING COMMUNICATIONS
If you choose to receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Please note that we may still send transactional emails regarding your orders, invoices, proofs, deliveries, or customer service requests.
9. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information without appropriate consent, we will promptly delete it.
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The updated version will be posted on this page with a revised Effective Date.
12. CONTACT US
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:
Sweet Print Inc.
Email: orders@sweetprint.ca
Website:https://www.sweetprint.ca
